What must remain ours?
What a company must own when machines can do the rest
What a company must own when machines can do the rest
Three questions · three published essays
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The Keep · Ownership
What a company must own when machines can do the rest
Read The Keep ↗Inside this article
Building Trust in AI:A Local-First Approach · Evidence
Understanding how AI workflows work to build confidence in their decisions. Because real trust comes from transparency, not blind faith.
Read Building Trust in AI:A Local-First Approach ↗Inside this article
Time to look beyond screens · Experience
There is a widespread view that technology needs to integrate seamlessly into natural human environment. It needs to augment and enhance our everyday experiences, which are very organic in nature. Usage of Screens should not be-all end-all for all digital experiences.
Read Time to look beyond screens ↗Inside this article
THE PUBLISHED RECORD · 2014—NOW
9-Part Blog Series Building Trust in AI:A Local-First Approach Understanding how AI workflows work to build confidence in their decisions. Because real trust comes from transparency, not blind faith. Cloud…
Building Trust in AI Part 6 of 9 December 2025 16 min read Agent Observability: Understanding How AI Agents Work Comprehensive metrics for AI agent behavior, performance, and cost tracking.…
Building Trust in AI Part 5 of 9 December 2025 11 min read Governance: Complete Audit Trails Who did what, when, and why? Governance is about answering those questions definitively.…
Building Trust in AI Part 2 of 9 December 2025 10 min read Knowledge & Grounding: Context You Can Verify How RAG systems provide context to LLMs – and why…
Building Trust in AI Part 9 of 9 January 2026 16 min read From Metrics to Business Value: The Executive View Connecting technical AI metrics to business outcomes. KPIs that…
Building Trust in AI Part 8 of 9 January 2026 14 min read Enterprise Patterns: Scale, Resilience, Integration Moving from prototype to production requires patterns for multi-tenancy, disaster recovery, model…
Connections · curated ideas
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12 AUGUST 2015
Technology should recede into ordinary human context—not make the screen the beginning and end of every experience.
THE QUESTION RETURNS
Interfaces can now respond to intent, compose themselves and move beyond fixed workflows.
The technology changed. The human-centred test did not.
ONE PERSON · THREE PUBLIC SURFACES